I went into the Cottle Safeway around…
I went into the Cottle Safeway around 4:35 as I have done eversince it opened. Today I asked if someone could help me at customer service. Laura was too busy chatting with different staff but finally came to the counter. She insisted that I find my receipt on my app; honestly couldn't find. When I finally found it I said I found it, meanwhile Guida walked in ( she is always nice and polite). I said Laura wouldn't wait on me because she was too busy talking to all the Spanish speaking customers. I found the receipt and then they refused to wait on me and had me escorted out. I called corporate, Laura has several complaints filed against her. I have been shopping at Safeway for the past 25 years, long before this store opened and before this lousy employee Laura. No customer service skills at all.She should be fired!
