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scylla

美国

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ELEGOO

I ordered a wrong part for my Carbon…

I ordered a wrong part for my Carbon and when I realized it, I wrote in to have my ordered canceled. Couldn't be canceled. So I requested to return it and was met with poor customer service. How is it that I refused delivery of a package. Never opened or used and yet $40 of my money is stolen to stupid fees. I'll simply never order from the site again. If it's not on Amazon where I can safely return something without fees, I don't need it or I'll buy it from another company that doesn't charge fees of any kind for anything! Completely ridiculous! Edit** I'm leaving my original review to help other people not make the same mistake I did and have to deal with what I did. Customer support did reach to me and was kind enough to fix the issue.

2026-08-08已认证