If you live in the USA, Do not buy DOOGEE products
The phone is great and has some great features I would love to mention... But I'm not going to talk about the phone at all! If you are in the USA, I highly recommend you avoid this phone and all DOOGEE products!! If you you live in China or Russia or India then you may be ok, but there are absolutely no repair or service outlets in the USA. Purchased the S200 Plus in June of 2025. In September, just 3 months later, the rear display started to fail. Started with white vertical lines, then eventually went to a solid white screen and finally totally failed and had no display at all. The glass covering the rear screen also came loose and rattles around. This phone is advertised as “rough” and “durable” and I have done nothing to the phone physically that would of caused the damage! I contacted the Official Doogee Store site that I purchased the phone from. They recommended that I be sure the OS is up to date... That is like checking the oil in your car because you have a flat tire! Along with that great quality technical advice they also requested all the purchase info as well as pictures/video of the problem like they were actually going to help..... I provided them with that info but that was a waste of time because their response was to contact the seller I bought it from.... I informed them that they were the seller.... They then instructed me to contact Amazon through menu selections that don't even exist. So further research showed that the seller that was ignoring and lying that they were not the seller was actually responding through support-service@doogee This is where you go for warranty service and they did absolutely nothing to assist with warranty repair or replacement! I pulled out my warranty card and contacted sale at doogee dot cc as listed on the card, and they have ignored me and have never answered my emails. The warranty card also lists support-service at doogee dot com but as mentioned, they had already responded as the seller that didn't admit to selling me the phone and provided absolutely no help at all except clown like troubleshooting advice They DO NOT stand behind their phones and play scammer games when you need warranty service. I really liked the phone. Unfortunately it will be my first and last Doogee phone and I can not recommend you purchase one! If you are in the USA I highly recommend you avoid all DOOGEE products
