No safety checks, no accountability
The bus that was operated by Bus.com had clearly not been maintained as there was an engine failure midway through our 21 mile trip. This was during the busiest travel weekend of the year. I and the rest of the passengers had to take rideshares to finish our journey! I have called a number of times for reimbursement, a simple, straightforward request and been ignored by their customer service teams. I would never recommend.