Zero customer service
In January I subscribed to the largest box, of course they take payment up front so you can't cancel when things start going wrong. The first couple months I was ver impressed & even got a friend a subscription for her birthday. Fast forward to May & my latest box has gone missing. Went to a city it never should have went to & no updates since. I contacted Universal Yums & all they did was send a generic reply saying to allow 4 weeks for delivery, completely ignoring my issue..