Order Not Delivered. Marked as Fulfilled. Zero Response. Scammer Behaviour.
I placed an order worth ₹14,800 (Order #111998) with Lacemade over a month ago. The tracking number (YT2510822164000009 via YunExpress) shows a delivery alert, and the order is still undelivered. Despite this, they’ve marked it as “fulfilled” on their website, complete nonsense. I’ve contacted them on WhatsApp, Facebook, and email, and have received zero helpful responses. The only thing they told me was to “contact your local post office,” which was a completely useless and lazy excuse. I still went, and the post office told me YunExpress delivers directly and never uses local postal services. So now: • My money is stuck. • My parcel is missing. • And Lacemade has gone completely silent. They keep emailing me asking to review the dress I never received, how ridiculous is that? If you care about your money or peace of mind, DO NOT order from Lacemade. This is the most unprofessional, frustrating brand I’ve ever dealt with.