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Florian Jah

西班牙

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kukirin-scooter.com

Kukirin customer service helpful

I bought a Kukirin G2 about two month ago, everything went well until one day, the different speed mode were disabled somehow. After some time troubleshooting on my own and going to some repair shop, the issue was still unknown. I contacted the customer service and after some troubleshooting with the agent, he finally sent me a video to reset the speed modes or more accurately to remove the speed limit that I probably engaged myself by mistake. Everything is back to normal now and I'm super happy with the scooter 💯 4* only because this feature should be mentioned in the user guide, which would have avoided me all that trouble in the first place. But GG to the customer agent that helps me.

2025-05-20