No customer service
I typically love vossington. The frames are beautiful and a good price. This time, the frame I ordered arrived damaged (the metal frame was twisted out of shape). I sent multiple emails to the help desk and sent messages through their website chat box and I can’t get anyone to respond to me. Still waiting and it has been several weeks of me trying to follow up. Just hoping for a replacement or refund. I’ve been really disappointed with the lack of customer service.