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Kiefer Darby

加拿大

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Grasscity.com

I ordered from Grasscity and they…

I ordered from Grasscity and they didn’t send all my items in the first shipment, so they had to send a second shipment later. They gave me a $15 store credit for that delay. But when the second shipment arrived, I had to pay an unexpected $25 customs fee that wasn’t disclosed at checkout. They refused to cover the rest of the fee, so I ended up paying out of pocket. Overall, very poor communication and customer service.

2025-05-26有帮助 1