White Glove Delivery is BS
I purchased the white glove delivery service when I purchased my ProForm, which per the Proform website is "White Glove Delivery & Assembly: Your product will be delivered into any room you choose and assembled by our professional team of white glove delivery and assembly technicians. All packaging will be hauled away." This did not happen. It was delivered by FedEx and left outside on my driveway by my side door. When I called ProForm to find out what was going on they said that I would get a call in 3-5 business days to set up a time for the white glove service. WTF? That is not what it says on their website. It's supposed to rain all day here tomorrow and I have no way to get it inside and out of the rain, nor should I have to do that. They told me to find a tarp and cover it until I'm contacted, or find someone to help me bring it into my house. Again, WTF? I should not have to do any of this as I paid for it to be delivered into my house per the White Glove service. Their website LIES about this service.