Rude, curt, angry
Rude, angry, abusive communications. Gave login info. They couldn't get in and said I had sent the wrong info. The info was correct. Turned out I was still logged into site. Logged out and informed them of such. Was told it was too late - refund had already been issued. this all occurred in about 2 minutes (120 seconds)! A person would be crazy to try and use this so-called support. I'm still stuck trying to find someone to fix my site.