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Anubhav Jhooreea

毛里求斯

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Numerade

I accidentally forgot to cancel my free…

I accidentally forgot to cancel my free trial and was charged for a full year. As soon as i saw the charge, i emailed Numerade support about my situation and they responded later that day and offered me a refund (minus one month) as a one-time courtesy which i will receive in 5-10 business days. Their team handled it professionally and resolved everything fast. I really appreciate the quick support and fair resolution.

2025-05-30已认证有帮助 1