Very disappointing
Very disappointing. The package arrived one week later than it was supposed to. The application contained many errors listing me as MALE when my passport clearly said I am a Female plus other missing information. It had to be completely re done. My assigned consultant did not provide updates timely. I had to incur $110 FedEx expenses instead of using the prepaid FedEx label with 3 day delivery because of the delay and I was worried that I would not get it in time for my travel. I plan to the the public know with the facts that occurred to me. I will never use this service again