Huge Thank You to Raymond at Yes…
Huge Thank You to Raymond at Yes customer support. I was having a problem with my welder wanting to reboot due to a ‘Over current’. Raymond informed me that it was due to a faulty internal component. My welder has been disconnected and was offered a newer version or a refund. I chose to replace with the newer version. I was notified within 3 hours that the new one was shipped and provided with the tracking number! Now that’s customer service!! From the first email to delivery to my door 6 days. Once again, Thank You Raymond for superb problem resolution.