Very Poor Service for a Non-Profit That is 8,000 Miles Away From Vendor
As a small non-profit on the other side of the World (Australia), the Support is dreadful (to say the least). We use Acuity Scheduling once (1) per month for mission critical booking and within the last three (3) months, it has caused us embarrassment, member and non-member confusion due to its changed booking UI. We also use Squarespace and don't want to move. However I would strongly advise any non-profit, particularly, those that don't have a dedicated IT team, to explore other options before committing to Acuity Scheduling.