I wouldn’t even give them a 1
I wouldn’t even give them a 1, but this is their lowest rating. I have had problems with them from the beginning. They give you a cheap rate & within 2 months they go up on the rate, and not just a few $. Mine went up like $30. And they chg what they want once you give them your bank information. Rather it is their mistake or not they DO NOT make adjustments to your bill. I sent my Home Owners Insurance policy to them & they charged me for the insurance coverage again on 2 units the following month. And they are not returning my calls.