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BB King

新加坡

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Lazada

Wrong item received, refused to refund

Case no: 174452697 Ordered 10 dining chairs and received 10 wooden kid stools. After many rounds of refunds and return, it was concluded (by Lazada) that Ninja Van mixed up the return parcels and now Lazada WILL NOT refund me until Ninja Van gets back to them and they claimed that the refund must come from Ninja Van. Is there any logic?

2025-06-06