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Orange Chan

美国

1 评价
6 被浏览
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1 条评价

Coolibar

0 customer service

I placed an order late last night, and made the limit for free two day shipping. When I got the confirmation email, I noticed I was placed under standard shipping. I waited till the morning to call customer service explaining that I just wanted the shipping speed I was promised. Customer service is unable to do anything, so why even have customer service if you won’t do anything? Since the call might be recorded, I made sure to mention that I will never purchase anything ever from them again. This is ridiculous, there is zero customer service. It is purely there because they have to have a customer service button. I am so disappointed because I heard these items were good, but you can’t run a company on just good items with Zero customer service. It has put a sour taste in my mouth, honestly I don’t even want to try their items anymore.

2026-06-30