Overall Great
I give the company a 4 because I received the dress and it’s beautiful! They responded within 24-48 hours when I asked about sizing. The only trouble was after I ordered and paid. I didn’t hear from them about the timing other than the Shop App. Shop has it listed that the dress would take 10-25 days to get to me. I ordered May 14, 2025 and had to reach out to confirm how long it would take. I didn’t realize the company makes the dress after the order is placed. I assumed the dresses were already made and ready to ship (my fault). I’m sure it’s listed in the site somewhere and I didn’t see it. Tracy responded and gave me a timeline. I did reach back out to her one more time and she explained the dress was just finished and shipping. The shipping company had issues itself (not accurately showing where they were-not Linenaive’s fault). Overall, very nice products. I would only suggest making sure that buyers are aware that items are sewn as soon as orders are placed, and not ready to ship (once ordered).