Lazada allows sellers to send defective…
Lazada allows sellers to send defective items to buyers. When defective item is returned, seller has the right to reject. To raise an dispute with Lazada customer service, you will need a video showing the packaging received which clearly show your full address, order number and tracking number, together with full unboxing video. You must submit the proof from removing the tapes, removing bubble wrap, till the item with defects. Even after submission, Lazada allows return the item but seller can still reject the refund. The platform is also full of fake reviews. Only buy cheap item from this platform or risk your money throwing into drain.