Once you start, they won’t let you stop
After not noticing any improvement for almost 2 months of use, I decided to cancel my rosacea treatment from strut. Nothing against them, treatments don’t work for everyone. When I tried to cancel, I found that there is no person you can call to cancel and you cannot cancel on their website. The only option is to email the care team to cancel it. I’ve sent 3 emails since May 13, 2025 to cancel with no response. My next step is to call my bank and report fraud. How is it possible in 2025 that the only option to cancel their services is to email a care team?