13 days family trip with elderly to Beijing, Xi'An and Shanghai
Family trip of four to Beijing, Xi'An and Shanghai with two elderly (one of them is wheelchair bound). This customised trip was made possible for my family by our experienced trip advisor, Nora. She is always so patient in answering all our queries and special requests for our vegetarian diet and my wheelchair bounded mother who is not able to walk much. She even checked on us to ensure that we were alright during our trip. Our first stop was Beijing, Michael was our first guide. He was very friendly and helpful. He accompanied my brother and our luggage to our hotel when our transport was not big enough to put all our stuff duty to a slight miscommunication. However, we received a beautiful painting of the Great Wall to make up for the error. We like the painting very much.🤭 The next day, we met our 5-star tour guide, Judy and our friendly driver, Mr Tan. Judy is a very knowledgeable guide. She explained the history clearly to us during our visit to the Forbidden City, Heaven temple, Great Wall, Tianmen and many more places. She made our 5 days stay in Beijing very enjoyable and educational. Besides her broad knowledge, Judy is also very caring guide. She took great care of my mum throughout our 5-days tour in Beijing. Judy helped to push the wheelchair as she explained the history of the places we were visiting and made sure that my mum will not be left out. She will always find means and ways to move my mum to the exhibition halls whenever possible. However, there were occasions that it was not possible for my mum to follow us into some exhibition halls as it was very narrow. Judy will then stay with my mum and kept her companies while the rest of us continue to appreciate the artifacts in the exhibition halls. During our visit to the Great Wall, Judy helped to push my mum up to Mutainyu on the wheelchair so that she can enjoy the beautiful view of the Great Wall which my parents have always wanted to visit. My mum told me that when Judy accompanied her to the washroom, Judy will always help to clean the toilet seat for her before she assisted her into the toilet and she will always be nearby just incase my mum needed assistance. For our driver Mr Tan, he is also very caring and helpful. He even gave us his little stool for my mum to step when she needed to get into the car. He told us to bring along to our next city just incase my mum still needed it (Indeed the little stool was really helpful throughout our stay in Xi'an and Shanghai). As we were not familiar with the train station ilayout n Beijing, we were very worried that we might miss our train ride to Xi'an, Judy helped us arranged for a seamless porter service (Xiao Hong Mao). This porter service did not just move our four luggage for us. The friendly porter also ensure that we get on the train on time as well. We were really grateful to have Judy as our Beijing guide. Our next stop was Xi'an, we met our next friendly and helpful guide Mark and our skillful driver Mr Zhu. Mark was also very helpful when we were in Xi'an. As my mum was feeling a little unwell, Mark went to look for medical halls to help my mum look for medicine for her to bring her temperature down. It was a little difficult to find vegetarian restaurants in Xi'an and Hukuo, Mark helped us arranged for vegetarian food in the local restaurants. As for Mr Zhu, he had to drive us from Xi'an to Hukuo waterfall and back to Xi'an. He ensured that he followed the safety regulations that he had enough rest during the long hour drives and we did feel very safe during the long drive to Hukuo waterfall and back to Xi'an. We were also very grateful to have Mark and Mr Zhu with us during our stay in Xi'an. I would like to thank Philip one of our guide in Shanghai. He went out of the way to accompany my brother to get our dinner when we reached our last stop Shanghai. Once again my family and I would like to thank Nora, Judy, Mr Tan, Mark and Mr Zhu and Philip for taking care of us so well and made us felt at home when we were actually very far away from our home. 🥰 We will definitely recommend China Culture to our friends.