Terrible Experience with Prism+ Fridge and Service
I bought a brand-new Prism+ fridge, and within the first month I faced multiple serious issues: excessive ice buildup, a fan motor replacement, a mainboard replacement, and now a blinking light issue — all in less than a month of use! Despite these repeated faults in a new appliance, Prism+ support has only offered repair visits instead of a proper replacement. Every time I contact them, they acknowledge my frustration but don’t take meaningful action. After receiving no clear resolution or commitment, I’ve had to escalate the matter to CASE (Consumers Association of Singapore). This has been an extremely disappointing experience — poor product quality and inadequate service. I would not recommend buying from Prism+.