I thought I was paying for a secure…
I thought I was paying for a secure unit with 24 hour access and monitoring by security cameras, which is a complete lie. Both of my units were not only robbed but they were emptied. I lost over $60,000 in merchandise. When the police officers did their investigation, there were no cameras working for months so they were not able to obtain everything. This is a robber’s dream paradise. If you want to clean out units and be a thief with no repercussions federal 10 is where you wanna go. They don’t care they will not offer to help you. They will still continue to bill you. They do not care that you lost everything. This is the most unprofessional and horrible lying company I’ve ever dealt with in my life. If you want your stuff, do not store it here.