WinX DVD Ripper Crashes, Support Lacking
Purchased WinX DVD Ripper Platinum and thought the product would support my needs. Initial results were promising, however after a short period of time the program would crash. No error messages, just a hard crash. I would restart the project, and the same thing would occur over and over. I contacted support and asked for a refund only to be met a ton of requests to try this and that to resolve the issue. I was even requested to try another computer (sure I’ll just run to Best Buy and buy one to give that a try 🙄). Customer support was lacking, the products stability was lacking. Be cautious purchasing from this company. Update: only after posting this review did I get action from the company. They did ultimately provide a full refund, but as mentioned above, not without the challenges and this posting to get there. There are many people who have had a positive experience, but I do maintain the perspective to proceed with caution.