Programming didn't work
Programming didn't work, that's okay as sometimes these don't work. My issue was that I paid $3 extra to have free return shipping. But when I tried to return it the only option on their return website was a pickup option and so was charged $17 for that. After reached out to customer service, rather than try to help they said it was my fault for choosing that return when that is the only option given me during return. Had good experience in past, but can't recommend going forward as they are confusing in trying to upsell you with your deposit money and don't want to do business with deceptive tactics like that.