Fake deal schemes leave a bad taste
I like the supplements a lot, but I’m not a fan of the over-hype/over-use of the recent promotion schemes. I’d built up a number of points and applied them towards a credit on a future purchase. When I saw a coupon in my email, plus advertising for an ongoing event promotion at the same time - I thought it was a great opportunity for me to stock up or add to my subscription. Then came the frustration. The “event” was an auto coupon in cart, adding the promo removed that and subbed itself. Adding the coin credit code did the same thing. NONE applied to any subscription. It stinks of the “new subscribers” only schemes that streaming services use to stack their numbers while ignoring the long time customers they take for granted or lose. As someone that works “in store” retail and previously now and 16 years in previous online fulfillment in customer service…whatever hair-brained marketing executive/3rd party collaborator is cooking these up…needs to have a long heart-to-heart on your core values and with customers and your first line service team.