I have been stranded in Heathrow London…
I have been stranded in Heathrow London for 24 hours now. No hotel voucher, no bags, same clothes, and zero help from Ovago. I was told about a delayed flight from Chicago the same hour I arrived at ohare for my flight. Ovago said they’d start working on my connecting flight from London to Bahrain immediately. 7 hour flight later, no flight, they claimed I had tickets for 10pm, but never confirmed with the airline. They have sent me three generic emails just to say they’d start working are working on it with zero results. I’m still sitting here currently and no response from them. They couldn’t get me compensation, they won’t contact the airline that caused this issue, they won’t provide hotel, they can’t find my bags, avoid this garbage travel service at all costs. Terrible does not begin to describe them. 105 countries traveled and this is by far my worst experience.