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Eden Haik

美国

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Billabook

I would rate it zero stars if I could…

I would rate it zero stars if I could the worse company to close a hotel with. So unreliable even till the last minute. I wanted the hotel to confirm the reservation and that I have a confirmed room only two weeks after I had booked it with them and paid fully not fully confidently knowing if I would have a hotel once the hotel confirmed the week of the stay it didn’t end there. I got to the hotel and they proceeded in telling me that the payment method keeps declining. I had to pay double for what I already paid with them. And was stressed trying to dispute my card till the last day of my stay, they told me that the company was finally able to be reached. This company does not have a phone number only email. They are so scamming and liars avoid using this company at all cost. I was really trying to be patient, but it was a waste of time and stress.

2025-11-26有帮助 1