It has been a month and I still haven’t…
It has been a month and I still haven’t received my order. Chasing them every few days otherwise they don’t even bother updating me about the situation. Just a really frustrating experience. I have given customer support a deadline to ship the replacement litter as the first one seems to have been returned back to them as the delivery address was incorrect but they haven’t followed through with the shipment despite a promise to do so. I’m not sure how come the first order got shipped back to them in the first place, never happens with my other orders. It’s an expensive product so one would expect care about customers actually receiving their purchases.