STAY AWAY!
I have their devices to track my rental fleet and to say they are unreliable would be an understatement. I have units that havent responded for months. Its always a hassle calling tech support, resetting units, swapping out bad units etc. NOTE: In the fine print of the contract, once your yearly contract is up it automatically renews you into another contract. I am now stuck with buying out my contract for nearly $800 because I am simply fed up dealing with their unreliable devices. Its a lose lose situation dealing with Verizon Connect. Save your time, money and aggravation by staying away from them