I had an issue with the app
I had an issue with the app, and Sara from Customer Service handled it very quickly and efficiently. She was responsive, helpful, and resolved my issue promptly. I really appreciate her excellent customer service.
Sina
加拿大
2★ 评价
3👁 被浏览
0👍 有帮助
2 条评价
Major scammers!!!
I bought a pair of pants from this company for $135. One hour later, I realized that I had entered the wrong shipping address. I emailed them and asked them to send it to the correct address, but they told me that they had already shipped the package. How is it possible that I placed the order at 11 PM and they shipped it at 12 AM within just one hour? They told me I had to pay another $70 for them to recall the package and resend it. I paid the extra $70. When the pants arrived, instead of genuine leather pants, I received a pair made of plastic. When I gently ran my nail across it, the surface peeled off. I ended up paying $205 for plastic pants I wouldn’t even buy for my dog. When I contacted them, they said they don’t accept returns after a sale and that the policy shown on their website applies only to some of their clothing. They are scammers — be careful.!!!