My order hasn't arrived
My order hasn't arrived, and the shipping status indicates it is lost; what can I do now? The package never reached Colombia. If they couldn't ship it, why did they commit to doing so? So, have I lost my money because of a mistake on your end? According to the carrier, the following applies: The package cannot be located at this time. If necessary, please check with the sender and try again later. General explanation: The carrier has not yet accepted the package. The carrier has not yet scanned the package or entered the tracking information into their system. Your tracking number is incorrect or invalid. i Need your help