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Eric H.

哥斯达黎加

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BetterLegal

Worst experience ever

Worst experience ever. I should have quit their service since the first year, it took months to get the LLC approved. Failed to send me notification/scans, and now they increased the price to $120 for the “Registered Agent Service”. They didn't let me know, also there is no option to cancel or change the “subscription”, and now they don't want to refund me the months I won't use of that full year paid. The customer service sucks, they don't even understand English correctly, foreign people who have no idea of what they are doing or the worse “AI Assistant” ever. One time I asked for 1 question, and they understood, “please terminate my LLC”. Not sure HOW if I was asking for something else. DON'T TRUST THEM!!! Also, I've been missing 2 years of notifications from the IRS and I'm starting to think that the IRS actually notified me but they never did.

2025-07-10有帮助 1