Trade Assurance is not reassuring
I’ve used Alibaba.com a couple of times with good results, but the last time was a disaster. I ordered hats, but the manufacturer did not put “Made in China” labels in them so customs rejected them. I thought no problem because of Alibaba’s Trade Assurance guarantee. They offered me only half my money back when this is clearly a mistake on the part of the vendor and a lack of quality control by Alibaba.com.