Problem corrected
Originally if I could have given a 0 I would. I ordered a skin tightening device with supporting supplies. What I got was a hair removal device. They don't have a customer support phone only email, which is obviously responded to by an incompetent AI device. I even started to file fraud charges with my bank about them in order to get a resolution. The company did finally respond and corrected the problem. I am satisfied with the product now.