Asia highlights has been very efficient…
Asia highlights has been very efficient and proactive with the booking and confirmation. Kaya Han has made the changes we requested promptly. Communication was prompt. Kaya was available 24/7 should we need her help. Upon checking in at the hotel, they could not find our reservation. I WhatsApp Kaya and she responded immediately but luckily the hotel managed to retrieve our booking in the meantime. At anytime we knew that Kaya was available and she touched base with us upon our arrival. We had Sophia Kim as guide and Mr Che as driver. Both of them were very helpful and took good care of us.Mr Che ensured that we had ice water and cold drinks during our tripas it was very hot in Seoul. Sophia , the guide is a very competent and friendly guide. She had a good sense of organisation and gave us a comprehensive historical background of Korea during the whole trip. She was always mindful of our needs and does it quite naturally. We felt very comfortable with both Sophia and Mr Che and they made our trip an enjoyable one.