MONTHLY PRICE QUADRUPLED
i would have given ONE star, but the facility itself is fine. i had a great experience with the facility located in Fairfield. However, the facility located in Concord has an employee who is extremely rude, and he is the main reason i am rating at two stars. The secondary reason is because after the 3-month promotional deal ended, my monthly rate should have only increased to the standard amount, which is listed on the website as being $60 per month. The promotion was for $27. The problem is that the monthly price increased to $113 per month, which is a 500 percent price increase! That was outrageous. i checked the website again, and it still has their standard price listed as $60. Anyway, this sudden outrageously large bill had a major impact on my budget, and i don't feel like there's a reasonable explanation for such a huge price difference. I'll be moving to a different facility before the end of the month. The 2nd star was added due to the wonderful experience i had in Fairfield. But the Concord facility is to blame for such a low score.