Excellent nothing to complain 
I booked for a hotel in Dubai 4 months ago for 2000$. Honestly, I was worried about it cause I have had to pay in advance and of all negative feedbacks and evaluations on Trustpilot, but I was surprised. I get the confirmation of my booking at the same day and the payment receipt two days later also the hotel confirmed my reservation within 24 hours. My experience says top service, everything was like by other trustworthy booking platforms.