Never received my order because they cheaped out on shipping.
I recently ordered a dress that was in stock that I never received. Last year my purchases would get shipped to Las Vegas in a week, and they used a pretty reputable shipping carrier. Since moving to San Francisco, however, they switched to someone obviously cheaper and less trustworthy. I have contacted BOTH shipping companies that were supposedly involved and they are both pointing the finger at each other and saying they don’t have the package. My money is gone. No dress is on the way. No refund, either. I’m so incredibly disappointed. I’ve spent a good amount of money here. I’m never doing that again, and I’ve let my friends (who also use the site) know not to buy here going forward.