Refund Requested
I requested a return on shoes that were the wrong size. I was very specific in my initial e-mail that I wanted to return the shoes for a refund. I received a timely reply with an option to keep the shoes (and resell or give to someone as a gift), receive a 15% refund as well as a 20% discount on my next purchase. This is some shady business practice. This does not benefit the customer at all. There was no indication that I was ordering shoes being shipped from China. I had to reply that I want to return.