DO NOT BUY FROM MARGOVIL! THEY DON'T HONOR THEIR RETURN POLICY!
DO NOT BUY FROM MARGOVIL. They do not honor their stated return policy and the customer service experience was deeply frustrating. I purchased an XS dress that was too large in every area. Altering it would cost more than the dress itself, so I requested a return. Margovil then asked me to send a photo of myself wearing the dress to “prove” it was too big — something I've never been asked by any other clothing company. Initially uncomfortable with the request and refused to, I eventually agreed when they said they would only cover return shipping if I provided this photo evidence. I complied, but despite complying, they refused to pay for return shipping, which turned out to be $60 to Shanghai, China — more than the cost of the $54 dress. Instead, they told me to keep the dress and offered a $6 refund. I pointed out that this wasn’t the return policy shown when I placed the order, but after multiple emails, they flat-out refused to process the return or offer a full refund. This was my first and definitely last experience with Margovil. If you value transparency and fair return policies, do not buy from Margovil.