Fraud
Fraud ! I purchase the monthly overseas (about 10gb) which is exhausted within 1 day ! The same phone, not surfing of movie, music, heavy usage and got charge $200++ for excess data usage. I told them to review my past usage , there has never been once I exceed a 10gb per day , how can it be done for an overseas trip. Something is amiss. They say data usage is different varies in different country ??? What logic!! M1 is a clear fraud ! And their customer service says, all feedback MUST goes to their phone line , no on line feedback is available . Which means , I am stuck !!! It’s such an unfair channel ! It just telling u, I see the data , its running , its used so got charge ! Who the hell can used 10gb per day!!!!! When I am not even surfing the internet and it keep running and deducting . It’s simply Becos I made the payment and they throw my case under the bus. DO NOT EVER CHOOSE M1 ! They have the worst untrained customer service and system !