Customer service is basically…
Customer service is basically non-existent. The only number available is for tech support, and even then, they can’t help with anything beyond basic issues. You’re forced to email, but replies are painfully slow and unhelpful. There’s no way to escalate. They claim they’ve done something but never give confirmation, and reps clearly don’t have the info—they just keep saying they’ll follow up, but nothing ever happens. Extremely frustrating experience.