Very disappointing from a guest perspective
Very disappointing from a guest perspective. Whole thing is awkward to use - and everything costs money - which you would rather go to the bride & groom. B&G ask for money gifts through the service and you pay them commission. Just share your bank details instead1 NEVER book a hotel room through their service - we stupidly did, and I was very cross with myslef. They showed a price on the screen that was less than booking direct - and when I paid it was significantly higher. When I went back and looked, under the big price was a tiny much higher cost ‘including VAT and our service charge’. I complained about it - a lot - but couldn’t get my money back to book direct. I think it is mid-selling and potentially fraudulent but who has time to fight these things!! Anyway - if attending a wedding arranged through it - do your best to avoid giving them any money as they have very dubious business practices.