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Richard Seychell

英国

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vapesourcing.uk

Worse company to order from should be 0 stars

This company have no customer service in the uk. I ordered 2 items and noticed i had not received a tracking number after days if waiting. I then attempted to contact customer support and it took 8 hours to get a reply, they told me my first item was out of order could I change the colour so I responded and it then took them another 8 hours to respond and tell me my other item was out of order. I have then replied and said just send the 1 item and refund the other item and its taken another 8 hours for a reply and my items have still not been dispatched. Its been over 7 days and my items have not even been dispatched. It says UK but most the products are coming from china with 7-14 day delivery slots and at this rate im never going to get my items. Terrible service and poor communication

2025-07-29