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Brigid

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Ergobaby

Extremely disappointed

When you pay a premium price for a carrier you expect the same level of quality service. I ordered my carrier awhile ago and still have yet to receive the goods. The tracking numbers provided are not working. I’ve not received an email response back to my customer support queues. The UK customer phone support line doesn’t work. I’m beginning to think the whole company is a scam. It’s just so disappointing and don’t know if I can ever expect to receive my carrier? I should’ve gone babybjorn … EDIT: they give you a generic reply (as below) - the customer service team ensured I would have a working tracking number as of two days ago and yet still all the links they provide result in an error message. There is still no hope of receiving the purchased goods. If I could give negative or zero stars I would.

2026-06-02