Terrible customer service
This company needs to be honest and remove misleading information from their website. The shoes were the correct size but very uncomfortable. The free insoles that were supposed to be included were missing. They refused to do anything and after several Emails back and forth going from a 10% to 15% refund offer, I at least got a 50% refund and threw the shoes in the trash. Not an acceptable outcome but I needed to move on.