Disappointing experience with them.
Disappointing experience with them. Product is cheap and good but installation service was really sub par. Installer came and rushed to go. Did not help with pulling power cable (inside feature wall), ask me settle myself and watch as I rushed to pull the cable. And worse, did not give me time to pull and plug in hdmi cables. I requested for 5 mins for my hdmi cables before he mount the tv but he told me to try later as he is rushing to go. Then told me to use back the old tv mounting but I Informed him that I rather install the new ones and make it lower. He was trying to leave and disagree, citing various reasons for not being able to install it lower. Next moment he’s gone! End up I have to accept the height. Tv box left behind, no info no instructions as to why. Left for me to dispose. After he left, suck thumb bring the tv down myself and install the hdmi cables. Carried the box down myself to dispose. First time and last time purchasing from Prism.