Hudson Reed helped me with a discontinued part
I emailed the company about a trim piece on a shower knob that came loose and was lost. It had become an eye sore, so decided to reach out to the company. I recieved a response promptly and after submitting my purchase info, I was informed that the model was discontinued but that they would source one out from their manufacturer. They shipped a brand new knob to me in the US. Shaunna kept me updated the whole time and even followed the shipment to make sure I got it. It was a fantastic and very personable experience with Hudson Reed.